Privacy Policy

Window On The Lakes

WOTL is a independent website, bringing news and views to those interested in the County of Cumbria. We do take your privacy seriously, and this privacy notice is in place to tell you what we do with your data.

Our website address is: https://wotl.uk.

  • Basic Account Information

You don’t have to create an account to use our features, such as searching and viewing content. For commenting, you must provide us with some personal data. Your display name is always public, but you can use either your real name or a pseudonym.

  • Public Information

When you comment, your activity is public. Information posted about you by other people who use our services may also be public.

You are responsible for your comments and other information you provide through our services, and you should think carefully about what you make public, especially if it is sensitive information.

If you email us, we will keep the content of your message, your email address, and your contact information to respond to your request.

  • Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

  • GDPR Opt-In

When you submit a comment on this website, or contact us through our contact form we require specific consent from you, for us to handle your data. We do this through a check-box. This gives you real choice and control over your data.

  • What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


We are committed to maintaining the trust and confidence of our visitors to our web site. In particular, we want you to know that WOTL is not in the business of selling, renting or trading email lists with other companies and businesses for marketing purposes. We just don’t do that sort of thing. But just in case you don’t believe us, in this Privacy Policy, we’ve provided detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. Grab a cuppa and read on.

Types of data we collect:

  • Website Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

  • Contact Forms

When you contact us through our Contact Form, we capture your Name, Email Address and IP Address. We keep the details for customer service purposes, no longer than six months. We do not use the information submitted for marketing purposes.

  • Contact Information

We use your contact information, such as your email address, to authenticate your comments, to help prevent spam, fraud, and abuse.

  • Commenting

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Visitor comments may be checked through an automated spam detection service.

  • Relevanssi

All searches performed using the internal site search are logged in the database, including the following information: the search query, the number of hits found, user ID for users who are logged in, date and time and the IP address. The IP address is stored for security and auditing purposes. The search logs are stored indefinitely.

  • Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

  • Analytics

We use Google Analytics to analyse data to help improve the service that we offer you. The Google Analytics Privacy Policy can be found here.

  • How long we retain your data

We retain Contact form entries for a period of six months, and analytics records for a year. If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

  • Access to your personal information

You are entitled to view, amend, or delete the personal information that we hold. Email your request to us: [email protected]